FAQs
1. Is it safe to shop on Wegadget?
Yes! We use secure encryption methods to protect your personal and payment information. Your privacy and security are our top priority when shopping with us.
2. What payment methods do you accept?
We accept various payment methods, including:
- Credit/Debit Cards (Visa, MasterCard, Rupay, etc.)
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Net Banking
- Cash on Delivery (COD) all over India.
(To make Prepaid orders contact our Customer Support Team and they will help you. You can reach them either by email :- teamwegadget5@gmail.com or you can WhatsApp at 7054740135)
3. How long will it take to receive my order?
We ship all orders within 1-2 business days. Delivery times may vary depending on your location:
- Metro cities: 3-5 business days
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Other areas: 5-7 business days
You will receive a tracking number to follow your order’s progress.
4. Can I return or exchange an item?
Yes, we offer a 7-day return and exchange policy. Items must be unused, in original condition, and in their original packaging. Please refer to our "Returns & Exchanges" page for detailed instructions.
5. Are your prices inclusive of taxes?
Yes, all prices on our website are inclusive of applicable taxes (GST).
6. How do I place an order?
Simply browse our website, select the items you'd like to purchase, and click "Add to Cart." Once you’re ready, go to your cart and proceed to checkout. Follow the prompts to enter your shipping information and payment details to complete your order.
7. Is shopping on your website secure?
Yes! We take your security seriously. Our website uses SSL encryption to ensure your personal information and payment details are safe. We also follow industry standards for protecting your data.
8. Do you offer international shipping?
Currently, we only offer shipping within India. We apologize for any inconvenience and hope to expand our shipping options in the future. Stay tuned for updates!
9. How do I know if a product is in stock?
Product availability is shown on the product page. If an item is out of stock, you can sign up for a notification to be alerted when it’s back in stock.
10. Do you offer product support?
Yes! If you need assistance with a product, our customer support team is here to help. You can reach us via email or WhatsApp no , and we’ll do our best to resolve any issues or answer any questions.